Frequently Asked Questions
Product & Technology
Battery life varies by model. Please refer to the individual product page for the exact battery life of each lamp. Most of our lamps last between 6–12 hours on a single charge depending on brightness level.
Yes, most of our lamps can be used while charging. We recommend checking the product specifications for your specific model to confirm this.
All our lamps feature adjustable brightness with multiple dimming levels. Brightness levels and lumens output are listed on each product page so you can find the right fit for your space.
Most of our lamps are suitable for outdoor use such as patios, gardens, dining areas. However, for product longevity, we recommend that our products be placed under shelter to avoid any damages.
Ordering & Shipping
Orders are typically processed within 1–3 business days. Delivery times vary by location but generally take 8-14 business days. You will receive a tracking number once your order has shipped.
We offer free shipping on all orders. No minimum spend or quantity.
Returns & Warranty
You may return most items within 30 days of delivery, provided that they meet specific conditions. Please refer to our Refund Policy for more details.